Jobs

Deskside Technician - (Different Locations)

The Candidate will be providing deskside support to end-users on a Single Point of Contact project and will be located onsite at our client location.

You will be a member of a team that interfaces with a support center and a customer IT support team to achieve deliverables supporting the end users.

We are looking for an energetic, enthusiastic, highly motivated and organized individual. A strong emphasis is placed on providing a timely resolution to support requests and providing a high level of quality customer service. Ideal candidates should be very self-motivated due to the independent nature and responsibility of the environment. This is a first shift position but will require after hours support once a week every month.

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Senior Deployment Architect/Engineer - Princeton, NJ

The Candidate will:

  • Provide design consulting for large scale windows 7 migration and laptop/desktop refresh & deployment (ZTI & LTI migration using SCCM/MDT) along with user data migration and application installations.
  • Coordinates technical proof of concept deployment, develop and present comprehensive analysis of the recommendations for Windows 7 and/or 2010 migration and assist in solving technical and performance problems within the solution and/or technical infrastructure.
  • Assess plans and solution for scheduling end users and provide recommendations.

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Global Account Executive - Princeton, NJ

  • Overall responsibility for successful delivery of services, SLA attainment, quality levels and client satisfaction.
  • Acts as the Point of Contact for Customers.
  • Manages Customer Satisfaction.
  • Develop and articulate program strategy to create and deliver services and solutions.

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Global Deskside Manager - Princeton, NJ

  • Manages a team of 6 regional Team Leaders around the globe.
  • Responsible for the management of all deskside support services across the globe.
  • Responsible for all processes and procedures as they relate to deskside services for the client.
  • Manage to SLA's to ensure that services are delivered according to the business needs and within scope of work.

Details ...


Deskside Technician - (Different Locations)

The Deskside Technician will be providing deskside support to end users and will interface with a service desk and a customer IT support team to achieve deliverables supporting the end users. We are looking for an energetic, enthusiastic, highly motivated and organized individual.

A strong emphasis is placed on providing a timely resolution to support requests and providing a high level of quality customer service. Ideal candidates should be very self-motivated due to the independent nature and responsibility of the environment.

Details ...